Unfortunately, mistakes can be made, we’re only human after all! On the rare occasions when it does happen, just ship the glasses or sunglasses back and we will promptly fix the error. To avoid this, please ensure your prescription data is correct for your order, but upon receiving your new eyewear, you can check that the prescription is correct by taking your glasses to your local optician.
We cannot be held responsible for glasses made when inaccurate prescription data accompanies the initial order, here’s more information on our terms and conditions. We strive to provide our customers with the best designer glasses online, so in the event of any mishaps, please get in touch with our friendly team for help!
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